RODEN SALAMANQUE

Mabini Homesite, Cabanatuan City | 0917-895-7918 |ronsalamanque19@gmail.com

SUMMARY

A Content Quality Analyst which designs and conducts measurements on content of the products, from a client perspective standard in

reference to the database for analyst. Analyzes and presents results of measurement and evaluations to the relevant sponsors/stake

holders. Communicates database and product audit results to operations teams and Specialists teams to improve content quality and

product efficiency. Coordinates any issues found through analyst/product audits for continuous improvement. Conducts root cause

analysis and employs a variety of problem solving tools & techniques to facilitate cross-functional meetings to help identify solutions.

Identifies areas for improvement across teams and locations, and design recommendations and/or training plans to mitigate issues and

delivers presentations and written reports on findings/recommendations from the audits to the relevant sponsors/stake holders.

EXPERIENCE

8/15 – PRESENT

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CONTENT QUALITY ANALYST (PROMOTION)

Thomson Reuters Corporation, PTE.LTD. – Taguig City

  · Gather, compile, & conduct measurements for metrics, audits, adhoc projects, other work items as per the

Content Entity Masters program requirements in accurate, complete and timely manner.

Take complete ownership of metric/project throughout the year.

  ·

  · Prepare Method of Works for metric/audits specification and reports to ensure it is run in a consistent

format globally.

  · Prepare metric results analysis for the Service and Quality reports such as slides, master files, scorecard

numbers & actions received every month.

  · Complete review of each fields checked every month for creating SQL and VBA checks for the errors that

can be automated this includes validation checks, bulk checks through source files.

  · Support business reporting requirements that helps to establish through put and capacity utilization

measures by regularly updating productivity tracker

  · Own quality checks/audits for automation initiatives, Service Level Agreement metrics, Stakeholder

requirements and cross content testing needs. Summarize and present the findings to the management.

5/14 – 7/15

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CONTENT ANALYST

Thomson Reuters Corporation, PTE.LTD. – Taguig City

  · Spearheaded and collaborated to cleanse projects including creation and backfilling Bond and Bond Index

Data to attract sales and improve customer retention.

  · Maximized the use of Advanced Excel and VBA to reduce process time, and to be able to produce keen

and intense validations.

  · Achieved 99.85% data quality and timeliness, compliance in the update and maintenance of assigned

markets.

  · Achieved manager’s expectation on providing accurate and precise resolution in all customer queries.

  · Handled Thomson Reuters Government Bond indices, calculated following EFFAS methodology, for all

major bond markets which has extensive historical data and covering a wide range of calculations.

  · Maintained end of day and historical data for internationally recognized 3rd party bond indices, among

them are JP Morgan, Citigroup, Barclays, Merrill Lynch, iBoxx and S&P.

8/12 – 1/14

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SERVICE CREW

Jollibee Foods Corporation

  · Provide effective and exceptional service to customers and must always maintain your station clean and

organize according to corporate standards.

EDUCATION

2014

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION

Wesleyan University – Philippines, Cabanatuan City

  · Emphasis in Marketing Management

  · Dean’s Intern for Events, Finance and Audit

  · Awards for Exemplary Leadership, in Top 10% in Class Batch

2006

NUEVA ECIJA HIGH SCHOOL

Special ICT Class

  · Top 10% in Class

CERTIFICATIONS

2009

2011

2013

2013

2014

2014

2015

2015

CHARACTER REFERENCES

ERICA FELICIANO

Team Leader

Thomson Reuters Corporation

Erica.Feliciano@tr.com

MARIA CHRISTINA LISTANA

Senior Quality Analyst

Thomson Reuters Corporation

Christina.Listana@tr.com

DIVINE GRACE BAUTISTA

Senior HR Advisor

Thomson Reuters Corporation

Divine.Bautista@tr.com

ACCELERATED EDUCATION ON ACADEMICS AND ARTS

Certificate on English Grammar Level 1

CIVIC WELFARE TRAINING SERVICE

MICROSOFT OFFICE SPECIALIST CERTIFICATION

Certified Microsoft Office Specialist on Excel ID#9901844

SAP

Certificate on Basic SAP Business One Application

Certificate on Microsoft Excel Advance

Certificate on Introduction of Process Excellence

Core Capabilities Training on Business Communication

SIX SIGMA – White Belt Training